Our Values

The services we provide help stakeholders deliver direct or indirect solutions for customers. Through committed exceptional talent we and our managed partners fulfil dedicated outcomes. We are steadfast in o doing the right thing at the right time for our people, clients, customers the community, and the environment.

Agile

Flexibility;- even with the group’s 200 staff we remain nimble, enthusiastic and adaptable to stakeholder needs by delivering pragmatic solutions. Our processes and necessary technology compliment the human touch of effective verbal interactions.

Collaborative

Partnerships;- Every case stakeholder secures a life span of a collective and inclusive approach achieving the timely and cost-effective outcomes.

Resolute

Proactive;- ‘time is money’ whether impacted by visits, reporting, tendering or repair lifecycles; our unwavering, staunch appetite to effectively

Tailored Subsidence Claim Management Services

Surveyor Plus provides bespoke subsidence claim management support for:

  • Claim intermediaries and support providers

  • Policyholders

  • Managing General Agents (MGAs)

  • Underwriters

  • Insurers

  • Insurance brokers

We offer comprehensive, end-to-end claims support for both policyholders and insurers, with a focus on delivering professionalism, quality, and consistency throughout the entire claims journey. Our mission is to facilitate fair indemnity outcomes — not a penny more, not a penny less — always aligned with the terms of the insurance contract and the principles it upholds.